Customer Service Representative/Order Entry

As a Customer Service Representative for Nappies Food Service, you will be the voice of Nappies to our customers! You will be the key component in our customers ordering cycle that is responsible for the processing and entering of their orders into our data entry system. Success in this position requires a customer service-oriented person with strong phone skills coupled with basic computer knowledge. This is an office-based position at our Oakdale Pennsylvania location.

This is a Full-time position with Benefits, Paid Time Off, Retirement and a set weekly schedule!

· Monday through Friday: 9:00AM to 5:00PM

Starting pay range is $17.00 to $20.00 per hour based on experience

Primary Responsibilities:

• Process orders received by telephone and fax by entering data into computer system
• Provide timely and accurate product information to incoming customers on order status and product knowledge requests
• Answering Phones and other administrative office tasks as needed

Qualifications:

• Previous experience in the Food Service Industry is a PLUS!
• The ability to handle multiple tasks in a high volume fast paced environment
• Basic office skills and basic knowledge of computers
• Strong listening and verbal communication skills with a pleasant telephone personality
• Able to perform basic calculations and mathematical figures
• Manual dexterity required to use desktop computer and peripheral devices
• The ability to work individually or as part of a team
• High School Diploma or GED Equivalent – Required

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person