Customer Service / Sales Assistant (PT-FT)

Job Overview

Eat'n Park Join our dynamic team as a Customer Service / Sales Assistant (Part-Time or Full-Time), where you will be the vital link between our company and valued clients. This role offers an exciting opportunity to engage directly with customers, provide exceptional service, and drive sales growth through effective relationship management. You will be empowered to deliver tailored solutions, manage client accounts, and contribute to a positive customer experience that fosters loyalty and satisfaction. Whether working part-time or full-time, you’ll be part of a vibrant environment that values proactive communication, data-driven decision making, and cross-functional collaboration.

Duties

• Assist customers in selecting products or services that meet their needs, ensuring a positive shopping experience
• Manage customer inquiries and resolve issues promptly using strong problem-solving skills
• Maintain and update client information within CRM systems such as Salesforce to ensure accurate account management
• Process orders efficiently using order processing tools while ensuring data accuracy and timely delivery
• Collaborate with team members across departments to coordinate sales strategies and improve customer service delivery
• Engage in proactive relationship management by following up with clients to enhance satisfaction and foster long-term loyalty
• Utilize Microsoft Office tools for reporting, communication, and documentation of customer interactions and sales activities

Requirements

• Proven experience in customer service, sales, or client relationship management roles
• Proficiency with CRM systems, especially Salesforce Cloud or similar platforms, for managing customer accounts effectively
• Strong communication skills with the ability to convey information clearly and professionally
• Ability to analyze customer data to support data-driven decision making and improve service strategies
• Familiarity with SaaS (Software as a Service) platforms and order processing tools is a plus
• Demonstrated ability to work collaboratively across teams in a fast-paced environment
• Excellent organizational skills with attention to detail in managing client accounts and internal communication

This paid position offers an engaging environment where your enthusiasm for helping others can truly shine. We are committed to supporting your professional growth through ongoing training in project management, CRM proficiency, and sales techniques. If you’re passionate about delivering outstanding customer experiences while developing your skills in a vibrant setting, we want to hear from you!

Pay: $20.00 - $24.00 per hour

Work Location: In person