The HIRD Corp.
Customer Service / Sales Representative
2 months ago
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Important information
Contract type:
Permanent
Salary:
₱240,000 – ₱336,000 / year
Location:
Cebu City, 6000 Cebu, Philippines
Work mode:
Onsite
Published on:
24 August 2026
What they need
Position: Customer Service / Sales Representative
Number of Openings: 10
Date of Joining: September 11, 2026
Work Setup: Onsite
Job Summary
We are looking for customer-focused and sales-oriented individuals to join us. The ideal candidate should have strong English communication skills, a customer-service mindset, and the ability to effectively engage with customers while identifying and addressing their needs.
Key Responsibilities
- Handle customer interactions professionally and efficiently.
- Provide accurate information and assistance to customers.
- Identify customer needs and recommend appropriate products or services.
- Demonstrate strong sales and persuasion skills when required.
- Meet assigned quality, productivity, and performance targets.
- Maintain a high level of customer satisfaction.
- Follow company policies, processes, and client guidelines.
- Properly document customer interactions and transactions.
- Handle customer concerns and escalate issues when necessary.
Minimum Qualifications
- Education: High School Graduate under the Old Curriculum.
- Experience: At least 6 months of BPO experience OR 1 year of sales experience in any industry.
- Preferred: Prior BPO sales experience.
- Communication: Excellent verbal English communication skills with proficiency close to Standard American English.
- Must be willing to work onsite and follow the required work schedule.
- Must be willing to work in a customer service/sales environment and meet performance targets.
Compensation & Benefits
- Upto 25,000 Basic + Minimal sales incentive on top of the salary package.
- Standard benefits applicable to the position and company policy.
Ideal Candidate
The ideal candidate is:
- Confident and articulate in English.
- Customer-oriented and service-driven.
- Comfortable with sales conversations and achieving targets.
- Able to communicate naturally using American English.
- Adaptable, hardworking, and willing to work in a fast-paced BPO environment.
Hiring Process
Qualified candidates will undergo the standard recruitment and assessment process.
Target DOJ: September 11, 2026
Target Headcount: 10
Apply now !
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