Customer Service Sea Cargo Import

Customer Service Sea Cargo Import

cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization.

We create fast and efficient solutions for a wide range of industries. Our SPOT Platform ensures easy collaboration and full transparency throughout the supply chain. Since January 2024, cargo-partner has been a member of the Nippon Express Group.

We're looking for a highly skilled and confident candidate who has a passion for success. If you believe you are qualified for the position of Customer Service Sea Cargo Export, please submit your application with the detailed resume in English by "Apply Now".

Job Descriptions:

• Create job files and issue a reconciliation sheet after shipment completion.
• Coordinate with sales/customer/ and overseas agent & Key account for obtaining shipment instruction and follow the SOP requirements.
• Coordinate with customer/carrier/supplier and related department for import process.
• Follow up order with CPL overseas, Agent and keep customer informed of the cargo movement.
• Handle all relevant import documents.(Arrival Notice, D/O, Freight invoice, POD etc)
• Take personal responsibility for solving problem, To follows up request and / or problems that customer’s experience.
• Check quality and accuracy of work to meet company standard and objectives.
• Recheck debit/credit from overseas & complete Billing to customer, overseas agent & all vendors.
• Provide additional services beyond the call of duties.
• As assigned by Assistant Manager / Manager

Qualifications:

• Bachelor's Degree in Logistics & Freight Forwarding or related field
• Experiences in Logistics or Freight Forwarding Company
• Experiences 1-5 years for Import operation
• Strong Customer Service mind
• Sales-oriented with operational conscious
• Self-confident with positive attitude
• Strong Negotiation skills
• Dynamic, structured, flexible and ambitious
• Self-Motivating
• Good in English language

Special Knowledge:

• Basic computer knowledge / skills in MS Office (Word, Excel, Power Point)
• CargoWise1 know-how in related functions are an advantage

Company Benefit:

• Annual Leave 10-12 Days
• Diligent Pay
• Provident Fund
• Health Insurance
• Staff Outing and New Year Party
• Birthday Leave
• Annual Medical Check Up
• Dental
• Performance Bonus
• Incentive
• 5 working days

cargo-partner Logistics Ltd.

 1011 Supalai Grand Tower, 9th Floor, Unit no.06-07,

Rama 3 Road Chongnonsee, Yannawa, Bangkok 10120

Tel: 02-649-9866

Contact Khun Peeradon Kankaset

We offer attractive packages along with excellent career progression.  Interested applicants kindly submit detailed resume by "Apply Now"