STC SERVICES
Customer Service Specialist
1 month ago
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Important information
Contract type:
Permanent
Salary:
$35,360 – $39,520 / year
Location:
Manassas, VA, USA
Work mode:
Onsite
Published on:
14 September 2026
What they need
Local Pest Control company is seeking a candidate to provide professional and courteous assistance to customers. Must be very good working with computers because the candidate must work on the PestPac software quickly and efficiently.
Schedule:
- Monday–Friday: 9:00 AM – 5:00 PM
- Work Location:
- In-office (not remote)
Duties and responsibilities:
- Answer calls in a professional manner. Assist callers or direct calls to the correct person.
- Entering client information and processing orders within the PestPac software.
- Respond to telephone and email requests to provide information about products and service.
- Assist clients with scheduling in-home services.
- Process daily orders and payments, including credit card transactions.
Qualifications:
- Proficiency in Microsoft Office.
- Typing 45 wpm minimum.
- Professional phone manners.
Work Remotely
- No
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
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