圣戈班玻璃有限公司上海分公司
Customer Service Specialist
Skills
SAP ERP
1 month ago
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Important information
Contract type:
Permanent
Location:
Shanghai, China
Work mode:
Onsite
Published on:
19 September 2026
What they need
该职位来源于猎聘 Job Responsibilities:
- Obtain customer 6M forecast and analyze demand trend ( monthly , quarterly , yearly )
- Make good relationship with customers in terms of logistics performance.
- Handle customer claim regarding logistics accident.
- Receiving orders from customers and inform related departments.
- Coordinating with customer about order confirmation, shipping request etc.
- Coordinating with other SGHSS teams (logistic, development, purchase, quality, production…) to fulfill Delivery, prototype delivery and return delivery.
- Follow up the completion of orders until invoicing. (shipment arrangement, documents preparation, order & delivery processing in SAP, billing & invoicing)
- Miscellaneous administration work.
- Consignment stock discrepancy investigation support.
- Support WCM leader to do WCM projects. Job Requirements:
- Bachelor degree in any field;
- English:
at least CET4 , written & oral is must;
- Excellence in MS Office.
- Some knowledge of EDI, ERP (SAP …) systems is an advantage
- More than 3 years related experience
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