Customer Service Staff

●Handle customer inquiries and ensure a clear understanding of requirements

● Prepare, review, and issue accurate quotations with proper approvals

● Follow up on quotations and address customer concerns or revisions

● Process customer Purchase Orders and ensure alignment with approved quotations

● Coordinate with internal teams for order fulfillment and delivery timelines

● Maintain accurate records in the CRM system

● Provide ongoing customer support, including post-delivery concerns

● Ensure timely communication and a high level of customer satisfaction

● Carries out other related tasks and responsibilities as may be assigned by management to support

business operations.