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Customer Service Staff

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Onsite

Customer Service Staff

PT. MARITIM OMNI LOGISTIK

Customer Service Staff

2 months ago

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Important information


Contract type:

Permanent

Location:

Surabaya, East Java, Indonesia

Work mode:

Onsite

Published on:

20 August 2026

What they need


Requirement :

* Min. Bachelor degree

* Good communication skills (English & Bahasa Indonesia)

* Proficient in MS OFFICE (EXCEL,WORD,OUTLOOK)

* Good attitude, attention to detail and accuracy, communicative

* Able to work well in both team and individually

* Experience in freight forwarding is a plus

* Able to work in a fast-paced environment

Job Description :

* Acknowledge and process customer bookings.

* Coordinate shipment schedules with carriers and operations.

* Provide status updates and proactive communication on shipments.

* Handle customer complaints and problem resolution.

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