科凯精细化工(上海)有限公司
Customer Service Supervisor
Skills
SAP ERP
2 months ago
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Important information
Contract type:
Permanent
Location:
Shanghai, China
Work mode:
Onsite
Published on:
5 September 2026
What they need
该职位来源于猎聘
- Monitor the sales order processing, including export trade and domestic trade, according to the valid price list and based on complete customer data from sales/ technician staff in accordance with the superior and existing rules of the company. Carry out up-to-date filing of correspondence and legal documents e.g. orders, order contracts.
- Order processing in SAP and following up the order delivery status, including return orders following up and second IBC returned orders.
- Make connection with authority for import/export businesses, incl. Customs, Foreign currency administration bureau, Quarantine, ensure all orders be in line with relevant regulations.
- Working together with Finance to follow up the customer’s credit and payment status.
- Monitor the export business of bonded warehouse as well as coordinate HK day-to-day order processing.
- Lift the service level gradually.
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