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Customer Service Supervisor

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Onsite

Customer Service Supervisor

Equilife Medical Equipment Supplies And Services

Customer Service Supervisor

1 month ago

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Important information


Contract type:

Permanent

Location:

Parañaque, Metro Manila, Philippines

Work mode:

Onsite

Published on:

28 September 2026

What they need


The Customer Service Supervisor is resposible for leading and supervising the customer service team in the efficient handling, coordination, monitoring and completion of all client requests, particularly for hospital accounts. The position ensures that client requests are accurately received, validated, properly endorsed , closely monitored, and completed within the committed service timeline.

The supervisor serves as the key link between customer service, sales logistics, biomed and hospital clients, ensuring timely communication, proper escalation of issues, accurate equipment census, and complete documentation. The role is also responsible for monitoring team performance, improving service processes, and preparing operational reports for management.

Pay: Php22,000.00 - Php25,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Paid training

Work Location: In person

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