Customer Service Support Associate

Company Description

MUCH PROSPERITY TRADING INTERNATIONAL, INC. (MPTII) is one of the best suppliers and distributors of value-for-money household products in the Philippines. It all began in 1958 as a sole proprietorship type of family business in Binondo, Manila.

Now, more than five decades and three generations later, Much Prosperity Trading expanded as a corporation under the name, “Much Prosperity Trading International, Inc.” on January 25, 2010. With over 50 years in the industry, MPTII is on its way on becoming the best of the best - with products at par with global standards, more professionalized systems, and empowered people.

Our House Brand Omega is MPTII's House Brand. Our long tradition, experience, and passion for innovation drive us to develop new products for the Filipino market. Our products have been carefully developed through a product development system and well-packaged to suit the dynamic needs of Filipino families.

Job Description

• Monitor and analyze daily, weekly, and monthly sales performance
• Read and interpret sales reports to identify trends, gaps, and opportunities
• Assist in preparing sales dashboards, summaries, and performance reports
• Support the sales team in tracking targets, quotas, and achievements
• Maintain accurate sales records and update databases regularly
• Coordinate with internal teams regarding sales orders, updates, and client requirements
• Provide insights based on basic sales analysis operations to help improve sales strategies
• Assist in administrative and reporting tasks related to sales

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Management, or related courses
• Ability to read and understand sales reports and basic data analysis
• Strong attention to detail and analytical thinking
• Proficient in Microsoft Excel / Google Sheets (charts, basic formulas preferred)
• Good communication and coordination skills
• Willing to learn and work in a fast-paced environment

Additional Information

Preferred skills:

• Sales Reporting & Monitoring
• Data Analysis (Basic to Intermediate)
• Excel / Spreadsheet Management
• Attention to Detail
• Team Collaboration
• With experience in SAP/ERP System