M
Maritec Pte Ltd
Customer Service Support
2 months ago
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Important information
Contract type:
Permanent
Salary:
SGD 30,000 – SGD 36,000 / year
Location:
Northwest, NC, USA
Work mode:
Onsite
Published on:
24 August 2026
What they need
Key responsibilities
- Answer and handle all customer queries and requests that come in by phone, email, or other channels
- Work with the dispatch team to coordinate customer sample collection requests, including monthly pickups
- Prepare health certificate, request form and cover letter or other documents for customers
- Liaise with internal and external parties ensuring clear communication of information and smooth process flow
- Maintain and update customer's contact details or any relevant documentation
- Assist with other administrative tasks
About you
- Strong verbal and written communication skills in English
- Ability to communicate with Mandarin speaking customers will be greatly advantageous
- Excellent time management skill
- Strong attention to details
- Ability to work independently in fast paced environment
- Able to work 5.5 days per week (alternate Saturday)
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