Customer Service Support Intern (APAC)

What you´ll do

• Efficiently manage and respond to customer inquiries via email, ensuring timely and accurate communication
• Monitor and provide updates on order delivery status to enhance customer satisfaction
• Generate and print invoice copies with a focus on accuracy and timeliness.
• Communicate current promotions and deals to customers promptly and accurately
• Liaise with the warehouse team to resolve any issues and ensure timely order fulfillment
• Assist with releasing billing blocks and generating necessary reports from SAP, emphasizing accuracy and timeliness
• Create and distribute weekly Open Order Reports and daily Stock On Hand (SOH) & Goods Receipt (GR) Reports using SAP systems

What makes you a good fit

• Must be an Undergraduate Student currently enrolled in a college/university studying
  Business Studies/Administration/Management, Finance, or Accountancy related courses
• Knowledge in MS Office software required (Word, Excel, and PowerPoint); SAP and VBA is highly preferred
• Proficient in both oral and written English communication skills
• Must be able to provide a signed Memorandum of Agreement, Endorsement Letter, and Medical Certificate from the college or university
• Amenable to work on a hybrid set up (work from home and onsite in Ayala Avenue, Makati) and report for at least three hundred (300) on-the-job training hours

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
• Flexible work scheme with flexible hours, hybrid work model
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

We promote careers in flexible working models and enable career-life integration for different capacity levels. We thus welcome applications in full-time and part-time.

JOB ID: 26099893

Job Locations: Philippines, National Capital Region, Makati

Contact information for application-related questions: [email protected]

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

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