SAI SERVICE PVT LTD(MARUTI SUZUKI ARENA)
Customer Service Team Member
1 month ago
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Important information
Contract type:
Permanent
Location:
Kerala, India
Work mode:
Onsite
Published on:
23 September 2026
What they need
ob Description:
- Lead and supervise the customer service team to ensure smooth daily operations.
- Handle customer queries, complaints, and escalations professionally.
- Monitor team performance and ensure service quality standards are maintained.
- Train, guide, and support team members to improve customer handling skills.
- Coordinate with sales, service, and other departments to resolve customer issues.
- Track customer feedback, complaints, and resolution status.
- Prepare daily/weekly performance reports and share updates with management.
- Ensure company policies and customer service procedures are followed.
Key Skills: Customer Handling, Team Management, Communication, Problem Solving, Complaint Resolution, Reporting, Leadership.
Pay: ₹13,000.00 - ₹20,000.00 per month
Work Location: In person
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