Customer Service Team Member - Forklift Operator

Ready to get stuck in? Join our Townsville Central team in Forklift or Replenishment roles. Replenishment requires a good level of physical fitness.

Join us and experience Bunnings from the other side of the counter!

What's in it for you when you're part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
• 12 weeks paid parental leave, regardless of gender
• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
• We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build

About the role:

Our team members are the face of Bunnings, always prepared to give it a red-hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. As a Forklift Operator, you will play a key role in moving products throughout the store to help our team provide the best experience for our customers.

We provide an adult pay rate for 18 years of age and above at $30.45 per hour for this role.

What's involved:

• Load and unload products using a forklift
• Be responsible for stock management, considering safety aspects when using a forklift, and ensuring a clean and tidy work environment
• Provide our customers with the best experience across the store
• Be part of a supportive and inclusive team who make a difference to the community and have fun along the way

Who we're looking for:

We're looking for team members who are passionate about helping others and are keen to learn and grow. You'll love variety in your day-to-day work, with a focus on forklift operation, inventory management and customer service, whilst also having the opportunity to grow your experience in other areas. A personal interest in D.I.Y. is always a plus, however we will give you all the skills you'll need and show you the ropes.

You'll need:

• A current valid forklift licence
• To be able to approach, connect and confidently interact with customers
• An eagerness to learn about products and services
• To act with integrity, be safe and do your best
• The availability to work flexible hours (including late nights, early mornings and weekends)

When you're ready to give this opportunity a Red Hot Go, all you'll need to do is:

• Submit an application and complete an online chat interview (20 minutes)
• If successful, next step includes an online video interview (15 minutes)
• If you're a match, we'll invite you to an onsite meet and greet with our leaders (20 minutes)

You'll be part of a workplace where you'll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at and a member of the team will be in touch.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work. If you're ready to roll up your sleeves and build something great together, apply today.

Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.