Seniordevs Private Limited

About the Role We are looking for a friendly and professional Customer Service Executive with fluent English to support our US-based customers. You will be the first point of contact for customer queries for our translation company, making sure every interaction is handled clearly, politely, and efficiently.
Key Responsibilities
<ul>
<li>Respond to customer queries via [calls / chat / email]</li>
<li>Resolve issues and complaints promptly and professionally</li>
<li>Provide accurate information about our products and services</li>
<li>Maintain records of customer interactions in our system</li>
<li>Escalate complex issues to the relevant team when needed</li>
<li>Meet quality and response-time targets</li>
</ul>
Requirements
<ul>
<li>Fluent spoken and written English (mandatory)</li>
<li>[Graduate in any stream / 12th pass]</li>
<li>Clear communication and good listening skills</li>
<li>Willingness to work night shifts (06:30 PM to 03:30 AM IST)</li>
<li>Basic computer skills (email, MS Office / Google Workspace)</li>
<li>Freshers welcome / Minimum 1 year(s) of customer service or international process experience</li>
</ul>
Pay: ₹18,000.00 - ₹24,000.00 per month
Benefits:
<ul>
<li>Provident Fund</li>
</ul>
Language:
<ul>
<li>English (Required)</li>
</ul>
Work Location: In person

Customer Service (USA shift) (Work From Office Only)

Customer Service (USA shift) (Work From Office Only)

This job is no longer available

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