Customer Service - Veterinary

Join Our Veterinary Team!

Are you passionate about animals and love making people feel welcome? We’re looking for a friendly, enthusiastic, and caring team player to join our veterinary practice! The ideal candidate will have veterinary office experience and/or a strong background in customer service, along with a positive attitude, excellent communication skills, and a genuine desire to help pets and their people.

As one of the first faces our clients see, you’ll play an important role in creating a warm, welcoming experience for every client and their furry family members. This primarily front-office position offers a variety of responsibilities, including:

• Welcoming clients and their pets with a friendly, compassionate attitude.
• Answering phones, scheduling appointments, and helping clients with their questions.
• Preparing, organizing, and maintaining accurate patient records.
• Processing purchases and payments.
• Assisting with general administrative and office duties.
• Preparing and cleaning patient rooms to help keep our practice running smoothly.
• Responding to basic medical inquiries and appropriately directing questions to our veterinary technicians and doctors.

Our ideal candidate is:

• Caring, enthusiastic, conscientious, and dependable.
• A strong team player who enjoys working with both people and animals.
• Friendly and professional on the phone and in person.
• Comfortable using computers and standard office equipment.
• Able to communicate clearly, stay organized, and multitask in a busy environment.
• Physically able to lift a 30 lb bag of pet food.

If you’re a people-oriented, animal-loving individual who enjoys being part of a supportive team and making a difference in the lives of pets and their families, we’d love to hear from you!

Pay: From $19.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Retirement plan

Work Location: In person