Customer Service/Administrative Assistant

Responsibilities:

Ø   Answering customer enquiries and complaints via phone, email and different channel in a timely manner.

Ø   Perform general clerical support, such as, data entry, reporting, etc.

Ø   Responsible for daily orders related duties – i.e. daily pick & pack and goods dispatch for HKTV Mall,etc.

Ø   Assist in inventory control and maintain high level of stock accuracy

Ø   Support ad-hoc projects or tasks assigned by superior

Requirements:

Ø   Secondary or above or any other equivalent education;

Ø   At least 1 years related experiences;

Ø   Proficient in MS office, proficiency in Word, Excel etc.;

Ø   Good command of English and Chinese (Chinese typing is necessary);

Ø   Self-motivated, detail-oriented and with strong sense of responsibility;

Ø   Immediate available is preferred.

Ø   Working Hours: 5.5 days per week (Mon to Fri from 9:30am to 6:30pm and Sat from 9:30am to 1:30pm). You may required to work on Public Holiday, if necessary.