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Customer Service/Baker

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Customer Service/Baker

Tim Hortons

Customer Service/Baker

14 days ago

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Important information


Contract type:

Permanent, Part time

Salary:

$28,558 – $29,120 / year

Location:

Grand Rapids, MI, USA

Work mode:

Onsite

Published on:

13 October 2026

What they need


About us

Tim Hortons is a quick service restaurant and coffee shop in Bay City, MI. We pride ourselves on being friendly and fast.

Specifically hiring for1st shift baker. Shifts start at 3:30AM

Duties:

-Take customers orders and prepare all orders accurately
-Work in a fast paced work environment

  • Collaborate with other team members to ensure customer satisfaction
  • Follow company policies and procedures for customer service

Requirements:

  • Excellent communication skills
  • Strong problem-solving and analytical abilities
  • Ability to handle difficult or irate customers with professionalism and empathy
  • Attention to detail and ability to multitask in a fast-paced environment
  • Previous experience in customer service or a related field is preferred, but not required

This position offers an opportunity to work in a dynamic and supportive team environment. We provide comprehensive training and ongoing professional development to ensure your success as a Customer Service Representative. If you are passionate about providing exceptional customer service and enjoy helping others, we would love to hear from you!

Job Types: Full-time, Part-time

Pay: $13.73 - $14.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Referral program

People with a criminal record are encouraged to apply

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

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