Customer Service/Receptionist

Overview
We are seeking a dedicated and detail-oriented Customer Service Representative to join our team either part time or full time. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer support. This role involves assisting customers with inquiries, managing data entry tasks, and ensuring a seamless experience for our guests. If you thrive in a fast-paced environment and enjoy helping others, we encourage you to apply.

This positions also requires that you are able to handle all dogs who come through our facility in the listed ways below:

• Dog runner - take back and forth from the lobby to the kennel and vice versa

• Checking for fleas

Duties

• Respond promptly to customer inquiries via phone, email, or chat, providing accurate information and solutions.
• Manage data entry tasks efficiently, ensuring all customer information is up-to-date and accurately recorded.
• Assist with proofreading documents to maintain high-quality standards in communications.
• Provide support in office management tasks, including filing and organizing documents as needed.
• Collaborate with team members to improve processes and enhance customer satisfaction.
• Maintain proficiency in Google Suite applications to facilitate daily operations.
• Act as a personal assistant when required, helping with various administrative tasks that support the team.

Requirements

• Proven experience in customer support or a related field is preferred.
• Strong computer literacy skills, including proficiency in Google Suite
• Excellent data entry skills with attention to detail.
• Ability to proofread documents effectively for clarity and accuracy.
• Experience in office management or administrative roles is a plus.
• Strong typing skills with the ability to multitask in a fast-paced environment.
• Exceptional communication skills, both written and verbal, with a friendly demeanor.
• A proactive approach to problem-solving and the ability to work independently as well as part of a team.

Join us in delivering outstanding service to our customers while developing your professional skills in a supportive environment!

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Ability to Relocate:

• Indianapolis, IN 46217: Relocate before starting work (Required)

Work Location: In person