Customer Services Administrator

Join a winning team at Maritime Transport. Are you looking for a challenging and rewarding career with a market leader? Maritime Transport is one of the fastest growing transport companies in the UK. We offer the most dynamic working environment and prospects to progress within the industry. Due to continued success, we’re looking for a Customer Service Administrator based at our Ipswich Depot to help us to develop our ambitious plans.

Why work for Maritime Transport?

• Competitive salary
• Annual salary review (discretionary).
• Annual bonus (discretionary).
• 25 days holiday plus 8 bank holidays on top from day 1.
• Life assurance cover x3 from day 1 and up to age 66.
• Group personal pension.
• Employee assistance programme.
• Big discounts on MSC cruises for yourself, family and friends
• Maritime Weekly Lottery – every week one employee will win £1,000 Net
• You’ll be working for one of the market leaders

Duties & Responsibilities:

• Managing our customers daily volumes.
• Dealing internally with Maritime staff to manage any issues or problems.
• Dealing externally with our customer, ensuring a high standard of customer service is maintained at all times.

An understanding of the transport industry would be preferred but not essential. Working as part of a successful team, you will possess excellent communication skills and experience of dealing directly with customers. A working knowledge of IT systems and Microsoft Excel is essential for the role.

Maritime is the UK’s leading integrated logistics provider, connecting supply chains through a national network of road, rail and terminal operations. We work with many of the world’s most recognisable brands, helping to keep goods moving across the UK. Through continued investment in our equipment, infrastructure and technology, we are supporting a more sustainable future for UK logistics.

Our people are central to our success. We are committed to providing a safe, inclusive workplace where everyone is treated fairly, recognised for their contribution and supported to develop. If you bring drive and commitment, we offer opportunities to build your skills and a long-term career with Maritime.

We welcome applications from all suitably qualified candidates, including serving Armed Forces personnel, service leavers, veterans and reservists.

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