CUSTOMER SERVICES AMBASSADOR [Ref. CKCII-CSA]

Job Requirement and Description:

• HKCEE or HKDSE graduate
• Holder of valid SPP (Category B) and QASRS training certificate
• 1 year’s customer service experience in property management, hotel or serviced apartments preferred
• To assist in the day-to-day management, operation and maintenance works of a new commercial property
• To manage the concierge counter and turnstile system
• To handle general enquiries, complaints and support building activities
• Excellent customer service and interpersonal skills
• Good PC skills including MS Excel, PowerPoint, and Chinese word processing
• Good command of spoken and written English and Chinese, including Putonghua
• 5-day work
• 9 hours per day
• Shift duty required

We offer salary and benefits commensurate with qualifications and experience. Please send a full resume with contact telephone number and expected salary to Senior Estate Manager – Whampoa Property Management Limited, 6/F, Cheung Kong Center II, 10 Harcourt Road, Central, Hong Kong (Please quote reference on envelope) or by clicking "Quick Apply"

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/similar post(s).

Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

Company Overview:

We are the Property Manager of Cheung Kong Center II, a newly developed Grade A commercial property in the Central Business District. We are committed to delivering a comfortable, efficient, safe and premium working environment to customers. Our dedicated professionals strive to ensure customer satisfaction by promptly addressing their needs and concerns. We are inviting high caliber individuals to join the Management team.