Customer Services Assistant (WestK Art Park)

Responsibilities

• Daily patrol of all public areas in the Art Park and Public Open Space
• Handle the visitor enquiries and resolve any disputes amongst visitors to the Art Park efficiently with a respectful attitude and genuine manner
• Inspect the condition of all facilities and equipment of the Ark Park regularly to ensure a safe and comfortable environment. Report any failure or damage timely and follow up
• Support Community and Education Programmes organized by the Park Operations Team
• Verify the identities of all performers and activity organizers within the Art Park and provide assistance on safety management according to the guidelines of the Authority
• Proactively assist in / introduce cultural tours and activities available in the park to enhance guests' satisfaction
• Report major incidents / crisis to the Authority; and
• Other ad-hoc duties

Requirements

• F.6 / F.7 or above
• 1 year working experience, relevant customer service or property management experience will be an advantage
• Excellent communication in English and Cantonese, ability to speak in Mandarin is preferable
• Excellent interpersonal and customer service skills
• Willing to work outdoors
• Hands-on experience in computer operation
• Holder of valid Security Personnel Permit; and
• Holder of first-aid certificate is preferable
• Immediate available is preferred
• Work Location : Tsim Sha Tsui

We offer competitive salary package to the right appointee.  Applicants are requested to submit detailed resume with present and expected salary by clicking "Apply Now"

Please Quote Job Ref. : CSA/082026/WKCD

Personal data provided will be used strictly in accordance with our personal data policies, a copy which will be provided immediately upon request.

Company Overview

PMC licence number: C-736281

Guardian Group was established in 1977. It was a subsidiary specialized in property management of a prestigious local Chinese developer firm. Guardian was acquired by Savills in 1990 and was then renamed as Savills Guardian in the year of 2005. Savills Guardian owns four wholly owned subsidiaries covering property management, repair and maintenance, security and landscaping services at the beginning. With the hard effort in exploring potential business opportunities, we also provide cleaning, carpark management and even household services etc. nowadays, which facilitate Guardian to render a real “One-stop-Shop” services to her valuable clients.