Customer Services Associates (Front Desk)

Responsibilities

• Responsible for appointment bookings, billings and daily operational and clinical services with professional manner
• Deliver good customer service at medical care center to meet Company’s service standard
• Answer patient‘s inquiry and appointment booking in reception
• Handle patient registration and service management
• Ensure all reception, booking counter and waiting rooms are clean, tidy and hygienic
• Assist in ad-hoc tasks assigned by supervisors

Requirements

• HKCEE or above level
• Good interpersonal skills and telephone manners
• Willingness to learn, pleasant, customer-oriented and good team player
• Good command of both written and spoken English, Cantonese and Putonghua
• Experience in hospitality, tourism or customer service is an advantage but not must
• Welcome fresh graduate or non-local candidates

Working Hours : Mon to Sun: 8:00-20:00 ( 9 hrs per day , 44hrs per week, on shift )