Jiaxin Automation Control Sdn Bhd
Customer Services
2 months ago
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Important information
Contract type:
Permanent
Salary:
MYR 20,400 – MYR 30,000 / year
Location:
Shah Alam, Selangor, Malaysia
Work mode:
Onsite
Published on:
24 August 2026
What they need
About the role
Customer service role at an Electrical Switch Board Panel factory, handling product inquiries, issue resolution, customer communication, and logistics coordination.
Key responsibilities
- Answer questions about products or services
- Resolve issues and provide solutions
- Escalate unresolved issues to relevant teams
- Provide weekly update reports to customers
- Check and reply to emails
- Arrange transportation for received and delivery cargo to customers
About you
- Minimum 1 year of experience in customer service
- Fresh graduates are also encouraged to apply
- Strong organizational and time management skills, with the ability to multitask and prioritize effectively
- Excellent communication and interpersonal skills, both written and verbal
- Proficient in using standard office software, such as Microsoft Office suite
- A keen eye for detail and a commitment to accuracy in your work
- A positive, proactive attitude and the ability to work well in a team environment
- Electrical Panel knowledge (Parts & Drawing)
About us
We are an Electrical Switch Board Panel factory.
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