Customer Services Coordinator

ServiceOne Limited is one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1999 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. Our clients are government departments, non-government organizations, education institutes, multinational corporations, small and medium companies across various industries. Our services provide Consulting and Application Management Services, Digitalization of Workflow Management, Outsource Managed Services, Hardware & Software Maintenance, Project Management, Product Life Cycle Management, Secondment Services & etc.

We are a member of Expert Systems Holdings Limited (HKEX Stock Code 8319) .

To Stay true to ServiceOne’s ongoing mission that is to deliver the highest quality services to all her customers, we invite high-caliber candidate of you to join our company.

For more information, please visit our website at www.serviceoneasia.com.

Responsibilities

• Handle vendor warranty service including parts ordering, coordinate with customers for onsite service schedule and follow-up status of services
• Data entry and clerical works
• Other ad-hoc tasks assigned by supervisor

Requirements:

• Form 5 or above with 1-2 years’ experience in customer services
• Good PC knowledge of MS Office
• Presentable, well-manner, pleasant, proactive and with good communication skill
• Fluent in English, Cantonese and Mandarin
• Fresh graduates are welcome

Remuneration Package:

• Public Holiday + 5 day work
• 10 - 15 days annual leave + birthday leave
• Medical coverage
• Education allowance
• Discretionary bonus

We offer excellent career opportunities, attractive remuneration package and fringe benefits including banking holiday, various types of leave, discretionary bonus & medical insurance. If you have the desire to join us, please send us your resume immediately with your present & expected salary by clicking “Apply Now”.

(The information provided will be used for employment related purpose only. All information of unsuccessful applicants will be destroyed within six months)