customer services executive

A Customer Service Executive serves as the primary point of contact for customers, handling inquiries, resolving issues, and maintaining customer satisfaction. The role requires excellent communication, problem-solving, and interpersonal skills.

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve customer complaints in a timely and professional manner.
• Provide accurate information about products, services, and company policies.
• Process customer orders, returns, refunds, and exchanges.
• Maintain customer records and update databases.
• Follow up with customers to ensure their issues have been resolved.

Pay: RM2,300.00 - RM2,800.00 per month

Work Location: In person