Customer Services Professional

Job Summary

Designation: Customer Care Executive/Senior Executive - Non-Voice Process

We are looking for a Customer Care Executive/ Senior Executive to handle customer queries through email, chat, calls and ticketing systems.

Responsibilities

• Handle customer queries through email/chat/Calls.
• Provide accurate information and solutions.
• Resolve customer issues within timelines.
• Maintain customer records and update tickets.
• Coordinate with internal teams when required.
• Meet quality and productivity targets.

Requirements

• Good written English communication.
• Basic computer knowledge.
• Typing and email-handling skills.
• Customer-focused attitude.

Qualifications

Graduate/Post Graduate

Locations

• Chicago
• Charlotte
• Bengaluru
• Hyderabad
• Gurugram

Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.