Customer Services Representative (Part Time)

WSTA and RATP Dev USA are dedicated to providing high-quality public transportation services to the residents and visitors of Winston-Salem, NC. Our mission is to deliver reliable, safe, and efficient transit services that enhance the mobility and quality of life for our community. We are committed to operational excellence, customer satisfaction, and innovative transit solutions.

Job Description: RATP Dev USA is seeking enthusiastic and dedicated individuals to join our team as part-time Customer Service Representatives at WSTA in Winston-Salem. In this role, you will be responsible for providing excellent customer service to our passengers, addressing inquiries, and ensuring a positive experience for all.

Key Responsibilities:

• Assist passengers with inquiries and provide accurate information about services.
• Handle customer complaints and resolve issues in a professional manner.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure efficient service delivery.
• Perform other related duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Previous customer service experience is preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Strong problem-solving skills and attention to detail.

Employee Testimonial: "Working at RATP Dev USA has been a fantastic experience. The team is supportive, and the flexible hours allow me to balance my work and personal life effectively. I enjoy helping passengers and making a positive impact on their day." - Alex, Customer Service Representative

• Competitive pay of $17.94 per hour.
• Opportunity to work with a dynamic and supportive team.
• Gain valuable experience in the transportation industry.

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!

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