Customer Services Representatives

Job Description: Customer Services Consultant

Location: Johannesburg, South Africa

Remote working: Remote working not available

Requirements:

• Proven work experience as a Customer Service Consultant or a similar role
• Excellent communication and interpersonal skills
• Ability to effectively manage and resolve customer issues
• Strong problem-solving skills
• Passed Matric.
• Dealing with customer's on a daily basis.
• Must be willing to work 6 days a week.
• Must be from the age of 18-30.

Responsibilities:

• Respond to customer inquiries and resolve issues in a timely and professional manner
• Maintain a high level of customer satisfaction through excellent service
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools