Customer Service/Sales Representative

Royal Metal Building Components. Join our dynamic team as a Customer Service/Sales Representative and become the driving force behind exceptional client experiences and robust sales growth! In this energetic role, you will engage with diverse customers, understand their needs, and deliver tailored solutions that foster long-term relationships. Your enthusiasm and proactive approach will help expand our customer base across various markets, including retail, insurance, and benefits administration. This paid position offers a fantastic opportunity to develop your sales expertise while making a meaningful impact on clients’ lives through personalized service and expert guidance.

Duties

• Engage with customers through in-person interactions, telemarketing calls, and digital channels to promote products and services.
• Build strong customer relationships by understanding their unique needs and providing customized solutions.
• Conduct outside sales activities, including visiting clients at their locations to present offerings and negotiate terms.
• Manage sales administration tasks such as processing orders, updating CRM (Customer Relationship Management) systems, and maintaining accurate client records.
• Analyze customer data to identify sales opportunities and develop strategies for increasing product adoption.
• Stay informed about industry regulations, including insurance laws such as health, life, property casualty, and commercial insurance standards.
• Collaborate with team members across departments to ensure seamless benefits administration and client communication.

Skills

• Proven experience in outside sales, retail sales, or insurance sales with a focus on client engagement.
• Strong negotiation skills to close deals effectively while maintaining positive customer relationships.
• Excellent communication skills in multiple languages; bilingual abilities are highly valued.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM system tools for sales tracking and analysis.
• Knowledge of insurance products including health insurance, life insurance, property casualty insurance, and benefits administration.
• Ability to analyze customer data to identify trends and opportunities for growth.
• Exceptional customer service skills with a focus on building lasting client relationships.
• Familiarity with insurance regulation standards and compliance requirements within the industry.
• Experience in telemarketing or outreach campaigns to generate leads and expand market reach.

This vibrant role is perfect for motivated individuals eager to grow their career in sales and customer service within a supportive environment that values initiative and professionalism. If you thrive on building connections, negotiating effectively, and delivering outstanding service—this is your chance to shine!

Pay: From $18.00 per hour

Work Location: In person