Customer Service/Sales Representative

Job Summary
We are seeking an energetic and motivated Customer Service/Sales Representative to join our dynamic team!

Responsibilities

• Provide outstanding customer support by answering inquiries via phone, email, and chat with professionalism and courtesy
• Assist clients in selecting products or services that meet their needs, ensuring a positive buying experience
• Manage outbound calling campaigns to follow up with customers, promote new offerings, and gather feedback
• Process transactions accurately, including data entry into company systems
• Maintain detailed records of customer interactions, sales activities, and client information using Microsoft Office tools and CRM software
• Resolve customer issues promptly by applying problem-solving skills and offering effective solutions
• Communicate clearly with clients through phone etiquette and written correspondence to foster trust and loyalty

Skills

• Proven experience in sales, customer support, or call center environments with strong phone communication skills
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and basic computer skills for data entry and documentation
• Excellent written and verbal communication skills in English
• Strong organizational skills to manage multiple tasks efficiently in a fast-paced setting
• Customer service problem-solving expertise to address client concerns confidently and professionally
• Demonstrated ability to handle outbound calling campaigns with enthusiasm and persistence
• Knowledge of technical tools such as CRM systems or other customer management software is preferred

Pay: $18.00 per hour

Work Location: In person