Customer Service/Sales Representative

WE ARE GROWING!

We are seeking a responsible, professional and highly motivated Retail Sales Associate to join our team as we continue to grow in the greater Jacksonville area. The ideal candidate is comfortable with computers and willing to be trained in all areas of retail sales including greeting customers, job intakes, keeping the sales floor neat and organized and handling customer orders, jobs, and any complaints. Watch repair knowledge and experience is a plus. The ideal candidate will be able to excel in a fast-paced environment and readily take direction. Candidate must be detail oriented and have exceptional customer service skills. Shift times range from 10am to 8pm. Must be available on weekends and through the busy holiday season (Closed Thanksgiving Day, Christmas Day, and New Years Day)

Responsibilities:

• Greet customers upon entry.
• Follow the sales and service policies established by the store.
• Job intakes
• Manage in-stock merchandise.
• Manage customer traffic.
• Handle customer complaints.
• Go to work on time and ready to work.
• Order items and merchandise.
• Work as a team with other employees.
• Match merchandise to customer needs and preferences.
• Learn basic watch repair and pricing.
• Learn basic jewelry knowledge and pricing.
• Input workorders - to be detail oriented.
• Assist jewelers and management in daily workload

Benefits:

• PTO
• Paid holidays
• Monthly commissions
• Employee Discount
• Room for advancement
• Holiday bonus

Job Types: Part-time/Full-time

Pay: $15.00 - $17.00 per hour (watch repair knowledge and experience is a plus)

Expected hours: 24-40 per week

Shifts:

• ~8 hour shifts
• M-TH 10-7 (depending on store location)
• F/SAT 10-8 (depending on store location)
• SUN 12-6 (depending on store location, Silverleaf closed on Sundays)

Work Location: In person

Pay: $15.00 - $17.00 per hour

Benefits:

• Paid time off

Work Location: In person