RemotePeople

Our client is seeking an exceptional
Customer Solution Architect (CSA)
specializing in
Dynamics 365 Field Service
to join their team in Australia.
In this role, you will bridge high-level business strategy with deep technical execution, driving architectural vision and technical excellence for large-scale enterprise implementations across Dynamics 365 Customer Engagement (CE) and Microsoft Power Platform.
Key Responsibilities
<ul>
<li>Solution Architecture &amp; Strategy:
Lead the end-to-end architectural design for enterprise-scale Dynamics 365 CE deployments, with a primary focus on
Field Service
, Customer Service, and Customer Insights.</li>
<li>Client Advisory &amp; Consulting:
Serve as a trusted advisor to C-suite stakeholders and project leads, translating complex business needs into scalable, out-of-the-box-first architectures.</li>
<li>Power Platform Governance:
Establish enterprise governance models, Environment Strategy, security policies, and low-code/no-code best practices using the Power Platform CoE Toolkit.</li>
<li>Technical Excellence &amp; ALM:
Design and implement robust enterprise integrations, continuous delivery pipelines (CI/CD via Azure DevOps/GitHub), storage optimization strategies, and data archiving frameworks.</li>
<li>Thought Leadership:
Guide and mentor cross-functional teams of developers and consultants, advocating for Microsoft best practices and architectural standards.</li>
</ul>
📌 Must-Have Skills &amp; Qualifications
<ul>
<li>Consulting &amp; Client Engagement:
Proven, solid track record in client-facing advisory, stakeholder management, and solution storytelling.</li>
<li>Deep Dynamics 365 CE Expertise (L400):
Extensive hands-on and architectural experience with Dynamics 365 CE—specifically
Field Service
(e.g., RSO, Work Order management, Asset management), Customer Service, and Customer Insights for large-scale enterprise environments.</li>
<li>Hands-on Power Platform Capability:
Practical expertise in Power Platform governance, Security models, Dataverse architecture, and low-code application development.</li>
<li>Enterprise Architecture Knowledge:
Strong technical depth in:</li>
<li>CI/CD pipelines &amp; Application Lifecycle Management (ALM)</li>
<li>System integrations (ERP, IoT, third-party platforms)</li>
<li>Dataverse storage optimization, performance tuning, and archiving strategies.</li>
<li>Location:
Based in Australia with full working rights.</li>
</ul>
Nice to Have
<ul>
<li>Relevant Microsoft Certifications (e.g.,
Microsoft Certified: Power Platform Solution Architect Expert
,
Dynamics 365 Field Service Functional Consultant Associate
).</li>
<li>Experience with Azure services supporting Dynamics 365 implementations (Azure Integration Services, Event Hubs, Azure Synapse/Fabric).</li>
</ul>
Why Join Us?
<ul>
<li>Work on high-impact, enterprise-level digital transformation projects across Australia.</li>
<li>Collaborative culture with continuous learning, certification sponsorship, and career progression.</li>
<li>Flexible hybrid/remote working arrangements.</li>
</ul>

Customer Solution Architect – Dynamics 365 Field Service

Customer Solution Architect – Dynamics 365 Field Service

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