Customer Solutions, Applications Engineer

About Digital Dynamics Inc. We are located just south of Los Gatos, CA. Reverse commute!

Digital Dynamics Inc. (DDI) is a 100% employee-owned company delivering advanced control systems for industrial automation and mission-critical environments. We partner with leading semiconductor and technology companies to design and build high-performance, reliable solutions.

At DDI, every employee is an owner. Our ESOP structure fosters accountability, collaboration, and long-term thinking.

Position Summary The Senior Applications Engineer is an experienced individual contributor responsible for serving as the primary technical interface between customers and DDI's engineering teams. This role supports both pre-sale and post-sale activities, ensuring DDI's hardware, firmware, and software solutions are successfully integrated into customer applications.

Working closely with customers, you will help define technical requirements, recommend solutions, troubleshoot complex system issues, and provide hands-on application support. Internally, you'll collaborate with Software, Firmware, Electrical, Systems, and Test Engineering teams to influence product improvements, support new product introductions, and ensure customer success throughout the product lifecycle.

Key Responsibilities

• Serve as the primary technical interface between customers and DDI engineering teams
• Understand customer requirements and recommend hardware and software solutions
• Support system integration, commissioning, troubleshooting, and technical issue resolution
• Collaborate with Software, Firmware, Electrical, Systems, and Test Engineering teams to support new products, custom solutions, and product improvements
• Develop and deliver technical documentation, application notes, customer training, and product demonstrations
• Capture customer feedback and market insights to help guide future product development
• Support customer visits, trade shows, and industry events, including moderate travel

Qualifications

• Bachelor's degree in Engineering or a related technical field
• 5+ years of experience in applications, systems, or customer-facing engineering supporting industrial automation, embedded systems, or semiconductor equipment
• Strong understanding of industrial control systems, motion control, and electrical hardware
• Experience interpreting electrical schematics, supporting hardware integration, and troubleshooting complex systems
• Programming experience with C, C++, C#, Python, or similar languages
• Familiarity with Windows, Linux, and common engineering tools
• Excellent communication, presentation, technical writing, and problem-solving skills
• Ability to manage multiple priorities while working independently and collaboratively
• Willingness to travel moderately to support customers and industry events
• Experience with functional safety standards or PCB documentation is a plus

Our Total Rewards Philosophy We believe rewarding employees extends beyond base compensation. Our total rewards approach is designed to recognize performance, support long-term growth, and create shared success through competitive pay, bonus program eligibility, participation in our Employee Stock Ownership Plan (ESOP), which provides employees the opportunity to share in the company's long-term success, 401(k) match, comprehensive health and wellness benefits, paid time off, and the opportunity to make a meaningful impact in a 100% employee-owned company.

Equal Employment Opportunity Digital Dynamics Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.