Customer Solutions Architect

This role is responsible for the end-to-end architecture, testing, commissioning, and deployment of secure, highly available, and standards-compliant systems, working closely with customers, suppliers, and multidisciplinary project teams to ensure successful project delivery.

How You Will Contribute And What You Will Learn

• Design, validate, and deliver end-to-end integrated communications solutions that meet customer, operational, and contractual requirements.
• Lead system integration and interoperability testing across multi-vendor environments, ensuring seamless operation of networks, platforms, and business systems.
• Develop and execute Validation & Verification (V&V), Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and Testing & Commissioning (T&C) procedures.
• Manage technical relationships with customers, subcontractors, third-party suppliers, and internal stakeholders throughout the project lifecycle.
• Plan and execute complex system migrations, including configuration management, cutover activities, rollback strategies, and operational transition.
• Produce and maintain comprehensive engineering documentation, design specifications, interface definitions, technical procedures, and as-built documentation.
• Ensure compliance with international standards and best practices applicable, including IECEx, EMC/EMI, safety, cybersecurity, environmental, and hazardous-area requirements.
• Manage system requirements, interfaces, and technical risks to ensure successful project execution and customer acceptance.
• Provide on-site leadership during integration, commissioning, troubleshooting, and handover activities while maintaining strong customer relationships.

Professional Skills KEY SKILLS AND EXPERIENCE

• Strong stakeholder management and customer-facing communication skills.
• Proven ability to lead multidisciplinary engineering activities in international environments.
• Excellent technical documentation and reporting capabilities.
• Effective coordination of suppliers, contractors, and cross-functional teams.
• Fluent English communication; additional languages highly valued in multinational project environments.
• Willing and available to travel globally for site integration, testing, commissioning, and customer support activities.

Hands-On Technical Experience

• Installation and configuration of communication and network systems.
• Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT).
• Field equipment and subsystem testing.
• System commissioning and operational readiness verification.
• Operations and maintenance support.
• Third-party system integration.
• Root-cause analysis and troubleshooting of complex technical issues.
• Development and verification of as-built documentation.

Technical Competencies

• Enterprise and industrial network architecture design.
• Routing and switching technologies including OSPF, IS-IS, BGP, RSVP, LDP, QoS, IP VPN, VLAN, VLL/VPLS, and NAT.
• High-availability and mission-critical communications systems.
• Secure network design and implementation.
• Firewalls, IPS/IDS, SIEM, DPI, proxy technologies, and cybersecurity best practices for critical infrastructure environments.
• Security validation, testing, and troubleshooting.
• Fiber optic infrastructure design and implementation.
• Integrated communications systems for offshore and industrial facilities.
• Multi-vendor system integration and interoperability management.
• Cisco networking and security certifications (CCNA, CCNP, or equivalent).
• Industry-recognized cybersecurity and network infrastructure certifications.

About Us Advancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia .

Our recruitment process We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .