Customer Success Analyst

A growing organization that delivers professional services and technology-enabled business solutions across Latin America is seeking a Commercial Operations Analyst to join its regional operations team.

This opportunity is ideal for an analytical professional who enjoys working with data, supporting business teams, improving processes, and helping leadership make informed decisions through effective reporting and operational coordination.

What You'll Do

• Maintain and improve the quality of commercial and operational data used by the business.
• Generate recurring reports and dashboards that provide visibility into performance and key business activities.
• Analyze trends and data patterns to support operational and commercial decision-making.
• Assist in the coordination of cross-functional initiatives involving multiple business areas.
• Track action items, support follow-up activities, and help ensure successful execution of operational priorities.
• Contribute to process improvement initiatives and identify opportunities to increase efficiency.
• Support internal documentation, reporting requests, and business reviews.
• Collaborate with stakeholders across different countries and functions.

What We're Looking For

• Bachelor's degree in Industrial Engineering, Business Administration, Economics, Finance, Statistics, or a related field.
• 1 to 3 years of professional experience in analytical, operational, business support, or reporting-focused positions.
• Strong Excel and data analysis skills.
• Experience working with business systems, CRM platforms, ERP tools, or reporting solutions.
• Professional English communication skills.
• Strong attention to detail and organizational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of conversational English

Preferred Backgrounds

Candidates currently working as any of the following would be particularly relevant:

• Commercial Analyst
• Business Analyst
• Operations Analyst
• Reporting Analyst
• CRM Analyst
• Revenue Analyst
• Sales Support Analyst
• Business Support Specialist
• Junior Data Analyst
• Process Analyst

What We Offer

• Exposure to regional operations across Latin America.
• Opportunity to work with senior business stakeholders.
• Professional development in analytics, business operations, and process improvement.
• Collaborative and growth-oriented environment.
• Career progression opportunities in commercial and operational functions.
• Indefinite contract
• Extra benefits such as pre-paid medicine and life insurance
• Sodexo bonuses
• Salary: $3.500.000