R
Repos Energy
Customer Success Associate
Skills
CRM
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹500,000 / year
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
24 August 2026
What they need
Roles & Responsibilities
- Manage customer onboarding, platform activation, and repeat usage.
- Build strong customer relationships to drive retention and volume growth.
- Coordinate with internal teams, suppliers, and OMCs for seamless order fulfilment.
- Resolve customer queries, payments, and delivery-related issues promptly.
- Identify upselling and cross-selling opportunities within existing accounts.
- Maintain CRM data and track customer performance across assigned accounts.
Job Requirements
- 2–4 years of experience in Customer Success, Sales, or B2B customer-facing roles.
- Excellent communication skills in Kannada; English and Hindi preferred.
- Strong relationship management, negotiation, and problem-solving skills.
- Comfortable with field visits, CRM tools, and travelling across Karnataka
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