Customer Success Associate

Job highlights

• We are seeking a proactive and detail-oriented Customer Success Associate to ensure a smooth enrollment experience for candidates on our platform

Company Description
Fabric is an AI-powered hiring platform that conducts live, LLM-driven interviews to streamline candidate screening
We are a startup based in Bangalore, collaborating with founders and recruiters who value speed, quality, and unbiased hiring, Role Description
This is a full-time on-site role for a Customer Success Associate located in Bengaluru
We are seeking a proactive and detail-oriented Customer Success Associate to ensure a smooth enrollment experience for candidates on our platform
This role combines elements of customer support and recruitment coordination, including sourcing, screening, and guiding candidates through our AI interview process
The ideal candidate is an excellent communicator, organized, and enthusiastic about contributing to a fast-growing HR tech startup, Qualifications
Bachelor's degree in any discipline (HR specialization is a plus, but not mandatory), 03 years of experience in recruitment, HR, or a customer-facing role (internships welcome), Basic knowledge of the recruitment process and candidate screening, Excellent verbal and written communication skills, Strong organizational skills and ability to multitask effectively, Eagerness to learn and adapt in a dynamic, fast-paced work environment,