Emagn Solutions
Customer Success Intern
Skills
2 months ago
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Important information
Contract type:
Internship
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
7 September 2026
What they need
Customer Support & Customer Success Intern
Role & Responsibilities
- Handle customer queries through calls, email and chat.
- Assist customers with product, warranty, service and general queries.
- Register and update customer cases in CRM/Excel.
- Follow up on pending cases and support timely resolution & closure.
- Coordinate with internal teams for customer support.
- Maintain daily MIS and customer records.
- Ensure professional communication and a positive customer experience.
Preferred Skills: Good Communication | Basic Excel | Customer Handling | Email & Chat Support | Quick Learner | Positive Attitude | Follow-up Skills
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