Customer Success Manager

We are the Perfect match if you have

• Good understanding of technology and SaaS products.
• Experience managing clients across Financial Services, Fintech, E commerce, Gaming.
• Willingness and ability to learn, grow as a leader, absorb and share best practices.
• Self-starter with the motivation to take on new challenges, entrepreneurial mindset.
• Ability to take ownership of process and outcomes.
• Effective business communication skills - both verbal and written.

Here’s What Your Day Would Look Like...

• Deeply understand our client’s business goals, current processes and challenges
• Build trustworthy relationships with various client stakeholders
• Build & execute plans to solve the client’s business objectives for which they onboarded IDfy
• Educate clients on industry best practices
• Be the client’s voice at ourtable,fearlessly advocate for your clientinternally within IDfy