{"company":"

About DealerOn

We are an online marketing company providing website and agency services to automotive dealerships across North and South America. We are known for our cutting-edge products that streamline the car buying process and provide an experience both shoppers and dealers love. Our business model is working: we were recognized on the Inc. 5000 list of fastest growing companies six years in a row, expanding to over 30 manufacturer relationship, and over 5,000 dealer partners. We are proud of what our company has done, and it s all due to the talented and diverse team we ve been lucky enough to assemble.

","role":"

VCSM (Virtual Customer Success Manager)

Job Overview:

We are looking for a detail-oriented VCSM Executive responsible for analyzing website performance, aligning content with monthly marketing themes, and creating data-driven strategies to improve engagement and conversions. The role requires a mix of analytical thinking, content planning, and basic technical understanding of websites and CMS platforms.

Key Responsibilities:

Analyze dealer website performance based on monthly marketing themes and campaigns

Create monthly website strategy plans based on insights from website data, user behavior, and performance trends

Identify opportunities to improve lead generation, engagement, and conversion rates

Review website pages and suggest improvements to enhance user experience and journey

Monitor and interpret basic Google Analytics data (traffic, bounce rate, user flow, etc.)

Provide actionable recommendations based on analytics insights

Ensure basic SEO best practices are followed (meta tags, page structure, indexing basics) if needed

Monthly reporting through our internal CMS or through decks

Required Skills Qualifications:

Understanding of Google Analytics and website performance metrics

Ability to derive insights and build monthly strategies from data

Basic knowledge of HTML, CSS, and website structure

Strong analytical and problem-solving skills

Good communication and stakeholder coordination abilities

Attention to detail and ability to manage multiple dealer accounts

Preferred Qualifications:

Experience in website digital marketing

Basic knowledge of SEO and analytics

Exposure to automotive/dealer websites (added advantage)

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