Scrumbees Technologies
Customer Success Manager/ERP Implementation
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Vadodara, Gujarat, India
Work mode:
Hybrid
Published on:
18 August 2026
What they need
Customer Success Manager / ERP Implementation
Location: Vadodara | Hybrid
Preferred Candidate Skills: Candidates with strong English communication skills and experience in ERP Implementation are eligible to apply.
Role & responsibilities
Lead the end-to-end ERP implementation process
Requirement Understanding and Documentation
Onboarding and Training of Customers
Customer Query Handling
Resolving queries
Supporting customers over phone/email/zoom meeting
Customer Feedback
Coordination with the technical Team
Preferred candidate profile
Strong English Communication (Must Have)
Understanding of Business Process (Sales/Purchase/Production)
Should be able to travel when required - Once/Twice in a month
ERP/CRM knowledge (Must Have)
Customer- Centric Approach
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