Customer Success Specialist

Job Title
Executive - Customer Success Specialist
Join our ambitious team with a globally expanding business group established 30 years ago. Our
dynamic enterprise includes 9 divisions, 11 group companies, and Joint Ventures with 3 European
and 2 Asian multinational corporations. Operating in 5 countries with 8 branches and 4 liaison
offices, we're proud of our 240+ diverse team members
What You Will Do

Customer Relationship Management: Maintain and enhance customer relationships.

New Account Registration: Process customer registration through Forms.

Issue Resolution: Address and resolve customer concerns.

Making and Sending Quotations: Prepare quotations for required articles and services.

New Lead Generation: Communicate with leads to arranging meetings and secure new
business opportunities.

Sales Operations: Oversee daily sales coordination & operations.

Repeat Business: Encourage and manage repeat customer sales.

Upselling & Cross-Selling: Identify additional sales opportunities.

Lead Management: Generate and convert sales leads.

Pipeline Management: Manage the sales pipeline effectively.

What We Expect of You

Bachelor's degree in business administration, marketing, or a related field.
2-3 Years of Total & Relevant experience with Stability
Experience in using CRM software or related tools is a plus.

Perks & Benefits

Pick up & drop off from specified locations.
Paid Privilege Leaves.

Work Location

SKICORP Head Office, Kolkata
25, Dakshinee Metropolitan Co-Operative Housing Society, Kolkata - 700105, WB-India
https://maps.app.goo.gl/pedKqh7LVAoHT9AdA
Languages known
English
Hindi
Bengali

SKICORP
25, Dakshinee Co-Operative Society, Metropolitan,
E M Bypass, Kolkata 700105, West Bengal, India
Telephone: +91-33-2323 1459 / 2088 / 9748707803
Fax: +91-33-2323 1459, Email: [email protected]
website: www.skicorp.net