Customer Support Agent

Customer Support Agent (Full-Time)
Location: In-Office I Pay: $17/hr I Schedule: 4-day work week (10-hr shifts)

At We An-Ser, we are the voice of our clients. We're looking for calm, professional, and tech-savvy individuals to join our 24/7 service team. If you thrive in a fast-paced environment and take pride in turning a caller's day around, we want to hear from you!

The Role:

• Manage high-volume inbound calls with professionalism and empathy
• Navigate multiple computer systems to provide accurate information and support
• Maintain a high standard of service quality and detailed documentation

What You Bring:

• A typing speed of 35+ WPM successfully and accurately
• A warm demeanor and the ability to stay composed during difficult conversations.
• A commitment to consistent attendance and schedule adherence
• Availability for weekend shifts and holidays (we are a 24/7/365 service)

The Perks: RRSP with company matching, Paid Vacation, and Medical, Dental, and Vision coverage.

Shifts: We have various consistent 4-day schedules with 10-hr shifts. One weekend day is required to work.

We An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.