Customer Support Agent

About Us:

Zapbuild builds future-ready technology solutions for the Mobility and logistics industry. "We are providing compliance based services to USA and Canadian global market". Our Aim is to make the compliance of logistics smooth and accessable worlwide.

Required Responsibilites/Qualities:

• We need candidate with excellent communication/interpersonal skills.
• Its a "International Voice Sales Outbound process".
• Ability of dealing with difficult clients and convience them to buy the services.
• Art of dealing "Calmly and Paitenly" with clients and make a professional REPO.
• Understanding of US/Canadian clients accent, behaviour and pyschology.
• Fluent in English speaking, listening and understanding.
• Negotiation and selling skills are must.
• A self-motivated and target-oriented approach person.
• Ability to work independently and as part of a team.

Profile Description:

• 5 days working in a week (Mon- Fri), Fixed weekend off.
• 1 to 5 years experienced.
• Fixed shift timings from 5:30 PM to 2:30 AM.
• Free pick and drop cab facility.
• Perfomance Based Incentive and Rewards.
• Office parties and fun activities.
• 9 Hours shift ( 8 Hour productive working and 1 Hour break)

Pay: ₹25,000.00 - ₹45,000.00 per month

Benefits:

• Commuter assistance
• Provident Fund

Work Location: In person