Customer Support & Business Development Executive

Job Summary

• We are hiring a motivated professional to manage customer support activities while contributing to business development initiatives.
• The ideal candidate should be comfortable interacting with customers, generating leads, conducting follow-ups, and developing new business opportunities.

Key Responsibilities:

• Handle customer enquiries and provide appropriate solutions.
• Identify potential business opportunities from customer interactions.
• Generate leads through cold calling, references, databases, and online channels.
• Contact prospective customers and explain company offerings.
• Schedule discussions and meetings with potential clients.
• Follow up with leads and maintain the sales pipeline.
• Build and maintain professional customer relationships.
• Coordinate with internal teams for customer requirements.
• Prepare sales and customer interaction reports.
• Support business development activities and target achievement.