Customer Support Associate

Responsibilty

• Handle inbound/outbound calls for international customers.
• Resolve customer queries and provide excellent support.
• Maintain accurate records in CRM.
• Meet quality and productivity targets.Role & responsibilities

Preferred candidate profile

• Excellent English communication skills.
• Experience in International Voice Process/BPO preferred.
• Customer service and problem-solving skills.
• Basic computer knowledge.
• Willing to work rotational shifts from the office.