North Willow Consulting
Customer Support Associate
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
West Bengal, India
Work mode:
Onsite
Published on:
13 August 2026
What they need
WE’RE HIRING | CUSTOMER SERVICE / CUSTOMER SUPPORT EXECUTIVE FOR A RENOWNED HEALTHCARE CENTRE
Location: Kolkata
Openings: 5 | Male & Female
Salary: ₹9,000–₹10,000/month, depending on experience
Shift: 8 AM–8 PM | 9–10 hrs shift duty
Role:
- Handle incoming calls & WhatsApp enquiries through IVR
- Assist with customer/patient, appointment, test & package-related queries
- Coordinate with internal teams and maintain follow-ups
- Perform basic back-office checking and administrative tasks
We’re looking for:
- Good communication skills in English, Hindi & Bengali
- Basic healthcare knowledge/understanding
- Good telephone etiquette & customer-handling skills
- Basic computer knowledge
- Patient, polite & service-oriented approach
- Comfortable working in shifts
- Interested? Send your CV to: [email protected]
- Subject: Customer Service / Customer Support Executive – Healthcare & Diagnostics
Pay: ₹9,000.00 - ₹10,000.00 per month
Work Location: In person
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