Customer Support Associate

• Fresher & Experienced Candidates (0-3 Years) for Customer Support Associate roles in Whitefield, Bengaluru.

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Use problem-solving skills to address complex customer complaints.
• Collaborate with internal teams to enhance customer experience.
• Maintain high product knowledge to effectively support customers.
• Consistently meet or exceed performance metrics and quality standards.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong attention to detail and organizational skills.
• Experience: Fresher 0-3 Years
• Qualification: 2nd PUC Higher Secondary Pass

Eligibility

• Good English communication is mandatory
• English + any one regional language:
• Hindi
• Malayalam
• Immediate Joiners preferred
• Training: 45 Days
• Training Stipend: 15,000 In-Hand
• Shift: Rotational Shift
• Shift Window: 8:00 AM - 1:00 PM
• Shift Duration: 9 Hours including 1-hour break
• Working Days: 6 Days a Week

Interview Venue

• 11th Floor, Crescent 3, Prestige Shantiniketan, Whitefield, Bengaluru Next to Nexus Mall | Gate No. 2

Google Maps: https://maps.app.goo.gl/tU6R2WNcxFEuu1Cv9

Interested Candidates:

• Share your updated resume on WhatsApp or contact:
• Aftar - 9891917203